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Deployment of New Digital Signing and Encryption Utility
 The Government eProcurement Software of NIC, GePNIC (Ver. 1.09.22) has been enhanced with the New Signing and Encryption Utility. As we are preparing to deploy it in all the live instances of "Government eProcurement system of NIC -GePNIC- with New Signing and Encryption Utility" soon. Your thorough testing and feedback are crucial to ensure a smooth transition. We kindly request all officers / bidders to participate in the testing of the "GePNIC with the New Signing Utility" flow on the Demo server (https://demoeproc.nic.in/nicgep/app). |
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Operational Help Book for Bidders on Preferential Bid Submission in IOCL E-Tender portal
 Attached Help-book contain Stepwise Instructions on Submission of Preferential Bid in IOCL e-Tender Portal. Bidders are informed to go through the Document thoroughly to correctly avail Purchase Preference in IOCL E-Tender Portal.
Please note that once a bid is submitted Purchase Preference cannot be changed.
In case of any Queries or Help, Bidders are informed to contact IOCL e-Tender Help-Desk whose details are provided in Contact Us section and on telephone 091-124-2861416, 2861417, 2861418. Note that Operational Hours are 0900 hrs to 1630 hrs from Monday to Friday excluding Holidays.
Bidders are advised to submit Queries at-least 2 Working Days before the Due Date of Submission of Tender. |
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Restriction in IOCL E-Tendering Portal towards the number of users against single PAN
 Bidders to note that there is restriction in IOCL E-Tendering Portal towards the number of Users IDs against single PAN. Hence bidders especially corporates, companies, partnership firms etc are advised to exercise caution in creating new User IDs and are advised to use already available User IDs. Further Bidders are advised to avoid generation of multiple User IDs against single PAN. |
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Mail/SMS related
 Mail/SMSs alerts are in-built in the eProcurement portal as an additional feature to inform department users as well as bidders on various events that are happening in the portal. However, delivery of such mail / sms to the concerned individual will always depends on the configuration of individual account in the portal, receivers mail / sms server, mail box / mobile capacity and other factors. Hence, it is advised to visit the website/portal regularly to keep themselves updated and to act upon the changes/modification/actions deemed fit in any manner to be carried out in the tender. |
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Special Instructions to the Bidder - Updated on 14 Feb 2025
 Special Instructions to the Bidder - Updated on 14 Feb 2025 |
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Bidders Help Manual for availing Preferential Benefits in IOCL E-Tendering Portal
 Bidders Help Manual for availing Preferential Benefits in IOCL E-Tendering Portal is attached herewith. All Bidders must update their preferential status in IOCL e-Tendering Portal profile |
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Holiday Listing Guideline
 Holiday Listing Guideline |
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Bidders are advised not to use Information Rights Management (IRM) feature on BoQ and any other excel file submitted during bidding process. IOCL shall not be responsible for any consequential result due to same
 Bidders are advised not to use Information Rights Management (IRM) feature on BoQ and any other excel file submitted during bidding process. IOCL shall not be responsible for any consequential result due to same |
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How to open IOCL E-Tendering portal in Microsoft Edge browser
 How to open IOCL E-Tendering portal in Microsoft Edge browser |
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Troubleshooting procedure for display issues during Live Reverse Auction, or Online Bidder Enrolment or Generate Forgot Password links are not available in home page of IOCL e-Tendering Portal
 Troubleshooting procedure for display issues during Live Reverse Auction, or Online Bidder Enrolment or Generate Forgot Password links are not available in home page of IOCL e-Tendering Portal |
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